If your horse becomes ill or gets injured, it is important to let us know straight away. During business hours we can be contacted on +64 9 298 0055 or after hours on +64 27 459 8098 or +64 21 895 444.
Remember it is the responsibility of the owner, not the vet, to let us know. If the vet has to put the horse down immediately to prevent incurable excessive suffering, you don't have to get our permission first. The welfare of your horse comes first, however the claim must be supported by a post mortem from the vet.
In the unfortunate event of you losing a horse, please contact a member of the team so a claim form can be forwarded to you. Along with a completed claim form we will need any relevant vets reports and a post mortem to be forwarded so the claim can be submitted to underwriters for agreement.
I have placed insurance with New Zealand Bloodstock for over 30 years. I have always found them professional, conscientious and efficient to do business with and very experienced and knowledgeable in their field. I would have no hesitation in recommending them to anyone in the Thoroughbred Industry.— Sir Patrick Hogan K.N.Z.M. C.B.E.